Shipping Policy

 3-5 business days processing

3-5 business days shipping

Refund Policy

At this moment, we do not offer refunds, nor do we allow cancellations/returns. ALL SALES ARE FINAL. We do not accept exchanges unless we've made a mistake on your order. Murkai reserves the right to refuse any returns at any time. Before you place your order, please confirm that all your information, including your shipping address, name, phone number, and credit card information is correct; we are not responsible for incorrect address, updating your address, changing the order once an order has been placed. Thank you Murkai is not responsible for any lost, damaged, or stolen items in transit once the order has reached our third party delivery services. If we hand deliver the items, picture proof will be taken, and placed in a safe area. If we cannot find a plausible location, we will hold onto the package until successful delivery/pick up.